Return & Refund Policy

At 【请替换：店铺名称】, we strive to ensure every customer is satisfied with their purchase. If your order does not meet your expectations, you may request a return under the terms outlined below.

Return Time Limit

Return requests must be submitted within 30 days from the delivery date of your order.

Return Conditions

To be eligible for a return, products must:

Be unused and in their original condition.
Include original packaging and all supplied accessories.
Be free from damage caused after delivery.
Be returned in a condition suitable for inspection.

Returns that do not meet these criteria may be declined.

Products Excluded From Returns

The following items are generally not eligible for return:

Personalized or custom-made products.
Downloadable software or digital content.
Gift cards.
Clearance or final sale merchandise.
Products that have been altered or used.

Refund Review and Processing

Returned items will be inspected upon receipt. If your return is approved, a refund will be issued to the original payment method. Please allow 7-10 business days for the refund to be processed, depending on your payment provider.

Incorrect or Damaged Deliveries

If your order arrives damaged, contains missing items, or you received the wrong product, please retain the product and original packaging until your request is reviewed.